Disclaimer2010 Cadillac CTS Sedan AWD V6-3.6L Technical Service Bulletin # 08-08-49-006B Date: 120710
Interior - Console Rear Ash Tray Won't Close
TECHNICAL
Bulletin No.: 08-08-49-006B
Date: July 10, 2012
Subject: Front Floor Console Rear Ashtray/Bin Door May Not Close (Align Pivot Pins)
Models:
2008-2013 Cadillac CTS (All Body Styles, Including V-Series)
Supercede:
This bulletin is being revised to add WPC information. Please discard Corporate Bulletin Number 08-08-49-006A (Section 08 - Body and
Accessories).
Condition
Some customers may comment that the front floor console rear ashtray/bin door may not close.
Cause
This condition may be caused by the rear ashtray/bin door becoming disengaged from the rear floor console housing tracks.
Correction
Align the inner ashtray/bin pivot pins using the procedure below.
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If any one of the four pins are missing, they can be ordered through the Warranty Parts Center (WPC) using the form at the end of this bulletin.
Request the WPC# for the appropriate pin length.
Important
Pull the console rear cover out just enough to access the four screws holding the ashtray/bin housing to the cover. The mode actuator
cable should remain attached to the cover.
1. Remove the front floor console rear cover. Refer to Front Floor Console Rear Cover Replacement in SI.
2. Remove the four ashtray/bin screws from the rear cover.
3. Disconnect the outlet electrical connector and the harness retaining clip from the housing.
4. Remove the ashtray/bin assembly.
5. Reassemble the inner ashtray/bin door into the housing track guides and damper gear using the steps below:
1. Start by sliding the two lower metal pivot pins (1) on the ashtray/bin door into the track guides inside the housing. Then slide the upper
two metal pins into the housing.
2. From the back side of the housing, rotate the damper gear so the U-shaped guide aligns with the pivot pin on the back side of the inner
ashtray/bin.
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3. Push on the door to engage the pivot pin onto the damper gear guide while moving the door rearward.
6. Close the door.
7. Cycle the door three complete cycles.
8. Install the ashtray/bin assembly to the console rear cover with the four screws.
Tighten
The four ashtray/bin screws to 2.5 Nm (22 lb in).
9. Connect the outlet electrical connector and seat the harness retaining clip into the housing.
10. Install the front floor console rear cover.
11. Verify that the condition has been corrected.
Warranty Information
For vehicles repaired under warranty, use the table.
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IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so that the
WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.
