2020 Dodge or Ram Truck Grand Caravan Technical Service Bulletin # M13 Date: 120424
Recall - Right Rear Wheel Hub And Bearing Replacement
April 2012
Dealer Service Instructions for:
Safety Recall M13 / NHTSA 12V-141
Right Rear Wheel Hub and Bearing
Models
2012 (RT) Dodge Grand Caravan and Chrysler Town & Country
NOTE:
This recall applies only to the above vehicles built from November 15, 2011 through November 16, 2011 (MDH 111517 through 111623).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 110
requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by
using the VIP inquiry process.
Subject
The right rear wheel hub and bearing assembly on about 280 of the above vehicles may have been improperly manufactured. The bearing could fail
and cause a separation of the right rear wheel from the vehicle. This could cause a crash without warning.
Repair
The right rear wheel hub and bearing must have the date code inspected. Right rear wheel hub and bearings with a particular date code must be
replaced.
Parts Information
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 111
Use one of the labor operation numbers and time allowances shown.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owners name, address and phone number are listed if
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 112
known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealers VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
Chrysler Group LLC
Service Procedure
A. Inspect the Rear Wheel Hub and Bearing Date Code
1. Raise the vehicle on an appropriate hoist.
2. Remove the right rear tire/wheel assembly.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 113
3. Clean the inside of the wheel centering hub and inspect the date code (Figure 1):
> If the date code is not GTN11A, the right rear wheel bearing does not need to be replaced. Install the wheel assembly, tighten the lug nuts to
100 ft.lbs. (135 Nm), lower the vehicle from the hoist and return the vehicle to the customer.
> If the date code is GTN11A (or is not legible), replace the right rear wheel bearing. Continue with Section B. Replace the Right Rear Wheel
Hub and Bearing.
B. Replace the Right Rear Wheel Hub and Bearing
NOTE:
The following procedure is required if the right rear wheel hub and bearing requires replacement per the inspection in Section "A."
1. Disconnect the negative battery cable.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 114
2. Remove and save the section of exhaust heat shield above exhaust pipe that covers the wheel speed sensor wiring connector (Figure 2).
3. Disconnect the vehicle wiring harness from the wheel speed sensor wiring connector.
4. Remove the wheel speed sensor wiring harness from the routing clips along the underbody of the vehicle (Figure 3).
5. Remove the wheel speed sensor wiring harness from the routing clips along the brake flex hose (Figure 3).
6. Remove the wheel speed sensor wiring harness routing clip from the backside of the rear axle flange (Figure 3).
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 115
7. Remove and save the two bolts securing the disc brake caliper and adapter bracket to the axle (Figure 4).
8. Remove the disc brake caliper and adapter bracket from the axle
as an assembly. Hang the caliper assembly out of way using wire or a bungee cord (Figure 5).
CAUTION:
Use care not to overextend the rubber flex hose.
9. If equipped, remove and discard any brake rotor retaining clips and then slide the brake rotor off the hub and bearing assembly.
10. Remove and save the four mounting bolts securing the hub
and bearing assembly to the axle.
11. Remove the hub and bearing assembly with the wheel speed sensor and wire attached.
12. Separate the brake shield from the hub and bearing assembly.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 116
13. Using a Scotch-Brite pad or equivalent, clean the axle mounting surface and the brake shield mounting surfaces.
CAUTION:
The hub and bearing mounting surfaces on the axle and brake shield must be smooth and completely free of foreign material and/or nicks
prior to installing the hub and bearing assembly.
14. Position the original brake shield on the new hub and bearing assembly.
15. Route the wheel speed sensor wiring harness through the access hole in the brake shield.
16. Install the new hub and bearing assembly with the wheel speed sensor attached and brake shield squarely onto the end of axle.
17. Install the four mounting bolts securing the hub and bearing assembly to the axle. Tighten the four mounting bolts to 41 ft.lbs. (55 Nm).
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 117
18. Install the brake rotor over the hub and bearing assembly (Figure 7).
19. Install the disc brake caliper and adapter bracket over the axle and rotor as an assembly.
20. Install the two bolts securing the disc brake caliper adapter bracket to the axle (Figure 4). Tighten the mounting bolts to 74 ft. lbs. (100 Nm).
21. Install the wheel speed sensor wiring harness routing clip into the hole in the backside of the rear axle flange (Figure 3).
22. Install the wheel speed sensor wiring harness into the routing clips along the brake flex hose (Figure 3).
23. Install the wheel speed sensor wiring harness into the routing clips along the underbody of the vehicle (Figure 3).
24. Connect the vehicle wiring harness connector to the wheel speed sensor wiring connector.
25. Install the exhaust heat shield located above the exhaust pipe (Figure 2).
26. Partially lower the vehicle from the hoist.
27. Install the tire/wheel assembly. Tighten the wheel mounting nuts to 100 ft. lbs. (135 Nm).
28. Lower the vehicle from the hoist.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 118
29. Connect the negative battery cable.
30. Pump the brake pedal several times to ensure the vehicle has a firm brake pedal before moving the vehicle.
31. Return the vehicle to the customer.
Diagnostic and Repair Information ,Wiring Diagrams. DTC. TSB. Types: TSB, DTC, Wiring Diagrams, OEM Procedures. Trusted by more than 400,000 technicians. OEM accurate fix for faster repairs. Repair Procedures and Labor Times. Factory Auto Repair info. Request A Demo Today. Factory-Correct Diagrams. Factory Part Numbers. Maintenance Schedules. Repair Procedures. Labor Times. Types: TSB, DTC.car insurance, auto insurance, auto, car, vehicle, insurance, quote, quotes, online, insurance，auto, autos, car, cars, vehicle, vehicles, used car, pre-owned car, pre-owned vehicle, used auto, used vehicle, rental，auto racing news, car racing news
Recall - Right Rear Wheel Hub And Bearing Replacement
April 2012
Dealer Service Instructions for:
Safety Recall M13 / NHTSA 12V-141
Right Rear Wheel Hub and Bearing
Models
2012 (RT) Dodge Grand Caravan and Chrysler Town & Country
NOTE:
This recall applies only to the above vehicles built from November 15, 2011 through November 16, 2011 (MDH 111517 through 111623).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 110
requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by
using the VIP inquiry process.
Subject
The right rear wheel hub and bearing assembly on about 280 of the above vehicles may have been improperly manufactured. The bearing could fail
and cause a separation of the right rear wheel from the vehicle. This could cause a crash without warning.
Repair
The right rear wheel hub and bearing must have the date code inspected. Right rear wheel hub and bearings with a particular date code must be
replaced.
Parts Information
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 111
Use one of the labor operation numbers and time allowances shown.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer
inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owners name, address and phone number are listed if
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 112
known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealers VIN list for each recall displayed can be
sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles
of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
Chrysler Group LLC
Service Procedure
A. Inspect the Rear Wheel Hub and Bearing Date Code
1. Raise the vehicle on an appropriate hoist.
2. Remove the right rear tire/wheel assembly.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 113
3. Clean the inside of the wheel centering hub and inspect the date code (Figure 1):
> If the date code is not GTN11A, the right rear wheel bearing does not need to be replaced. Install the wheel assembly, tighten the lug nuts to
100 ft.lbs. (135 Nm), lower the vehicle from the hoist and return the vehicle to the customer.
> If the date code is GTN11A (or is not legible), replace the right rear wheel bearing. Continue with Section B. Replace the Right Rear Wheel
Hub and Bearing.
B. Replace the Right Rear Wheel Hub and Bearing
NOTE:
The following procedure is required if the right rear wheel hub and bearing requires replacement per the inspection in Section "A."
1. Disconnect the negative battery cable.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 114
2. Remove and save the section of exhaust heat shield above exhaust pipe that covers the wheel speed sensor wiring connector (Figure 2).
3. Disconnect the vehicle wiring harness from the wheel speed sensor wiring connector.
4. Remove the wheel speed sensor wiring harness from the routing clips along the underbody of the vehicle (Figure 3).
5. Remove the wheel speed sensor wiring harness from the routing clips along the brake flex hose (Figure 3).
6. Remove the wheel speed sensor wiring harness routing clip from the backside of the rear axle flange (Figure 3).
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 115
7. Remove and save the two bolts securing the disc brake caliper and adapter bracket to the axle (Figure 4).
8. Remove the disc brake caliper and adapter bracket from the axle
as an assembly. Hang the caliper assembly out of way using wire or a bungee cord (Figure 5).
CAUTION:
Use care not to overextend the rubber flex hose.
9. If equipped, remove and discard any brake rotor retaining clips and then slide the brake rotor off the hub and bearing assembly.
10. Remove and save the four mounting bolts securing the hub
and bearing assembly to the axle.
11. Remove the hub and bearing assembly with the wheel speed sensor and wire attached.
12. Separate the brake shield from the hub and bearing assembly.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 116
13. Using a Scotch-Brite pad or equivalent, clean the axle mounting surface and the brake shield mounting surfaces.
CAUTION:
The hub and bearing mounting surfaces on the axle and brake shield must be smooth and completely free of foreign material and/or nicks
prior to installing the hub and bearing assembly.
14. Position the original brake shield on the new hub and bearing assembly.
15. Route the wheel speed sensor wiring harness through the access hole in the brake shield.
16. Install the new hub and bearing assembly with the wheel speed sensor attached and brake shield squarely onto the end of axle.
17. Install the four mounting bolts securing the hub and bearing assembly to the axle. Tighten the four mounting bolts to 41 ft.lbs. (55 Nm).
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 117
18. Install the brake rotor over the hub and bearing assembly (Figure 7).
19. Install the disc brake caliper and adapter bracket over the axle and rotor as an assembly.
20. Install the two bolts securing the disc brake caliper adapter bracket to the axle (Figure 4). Tighten the mounting bolts to 74 ft. lbs. (100 Nm).
21. Install the wheel speed sensor wiring harness routing clip into the hole in the backside of the rear axle flange (Figure 3).
22. Install the wheel speed sensor wiring harness into the routing clips along the brake flex hose (Figure 3).
23. Install the wheel speed sensor wiring harness into the routing clips along the underbody of the vehicle (Figure 3).
24. Connect the vehicle wiring harness connector to the wheel speed sensor wiring connector.
25. Install the exhaust heat shield located above the exhaust pipe (Figure 2).
26. Partially lower the vehicle from the hoist.
27. Install the tire/wheel assembly. Tighten the wheel mounting nuts to 100 ft. lbs. (135 Nm).
28. Lower the vehicle from the hoist.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 118
29. Connect the negative battery cable.
30. Pump the brake pedal several times to ensure the vehicle has a firm brake pedal before moving the vehicle.
31. Return the vehicle to the customer.
Diagnostic and Repair Information ,Wiring Diagrams. DTC. TSB. Types: TSB, DTC, Wiring Diagrams, OEM Procedures. Trusted by more than 400,000 technicians. OEM accurate fix for faster repairs. Repair Procedures and Labor Times. Factory Auto Repair info. Request A Demo Today. Factory-Correct Diagrams. Factory Part Numbers. Maintenance Schedules. Repair Procedures. Labor Times. Types: TSB, DTC.car insurance, auto insurance, auto, car, vehicle, insurance, quote, quotes, online, insurance，auto, autos, car, cars, vehicle, vehicles, used car, pre-owned car, pre-owned vehicle, used auto, used vehicle, rental，auto racing news, car racing news
