Friday, May 3, 2019

2020 Dodge or Ram Truck Grand Caravan Technical Service Bulletin # 05-002-13 Date: 130222 Brakes/Suspension - Front Brake Judder/Vibration

This bulletin is supplied as technical information only and is not an authorization for repair.2020 Dodge or Ram Truck Grand Caravan Technical Service Bulletin # 05-002-13
Date: 130222
Brakes/Suspension - Front Brake Judder/Vibration
NUMBER: 05-002-13
GROUP: Brakes
DATE: February 22, 2013
SUBJECT:
Front Brake Judder And/Or Vibration
OVERVIEW:
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors.
MODELS:
2011-2012 (RT) Caravan / Town & Country
NOTE:
This bulletin applies to vehicles equipped with brake sales code BRE and/or BRG built before March 30, 2012.
SYMPTOM/CONDITION:
Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
DIAGNOSIS:
If the symptom/condition is experienced proceed to the repair procedure.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L  Page 202
PARTS REQUIRED:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > TechCONNECT under: Service
Info > 04-Vehicle Quick Reference > Hoisting > Standard Procedure > Hoisting.
2. Do you have an approved PSE on-car brake lathe?
a. Yes >>> Proceed to Step # 5.
b. No >>> Proceed to Step # 3.
3. Remove and replace the front brake rotors. Refer to the detailed removal/installation procedures available in DealerCONNECT >
TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > ROTOR, Brake > Removal/Installation > Front.
4. Remove and replace the right and left front brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT >
TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal/Installation. Then
proceed to Step # 7.
5. Using a PSE approved on-vehicle brake lathe, lightly resurface both front rotors.
NOTE:
Follow all resurfacing directions and procedures associated with the equipment used.
6. Remove and replace the right and left front brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT >
TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal.
7. Inspect the bushing on the right and left lower control arm as show in (Fig. 1). Did the bushing have 8 slots as shown in call out 2 as compared to
3 in call out 1?
a. Yes >>> Return the vehicle to the customer.
b. No >>> Proceed to Step # 8
8. Remove and replace the right and left lower control arm. Refer to the detailed removal/installation procedures available in DealerCONNECT >
TechCONNECT under: Service Info > 02-Front Suspension > ARM, Lower Control > Removal/Installation.
2020 Dodge or Ram Truck Grand Caravan V6-3.6L  Page 203
9. Road test the vehicle for 5 miles.
10. Did any brake pedal pulsation, steering wheel shake and/or floor pan vibration exhibit.
a. Yes >>> Continue further diagnosis.
b. No >>> Return the vehicle to the customer.
11. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
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