Cadillac ATS AWD V6-3.6L Technical Problem # 11-00-90-001A Date: 121221
Engine - GM dexos 1(R) and dexos 2(R) Oil Specifications/Info.
INFORMATION
Bulletin No.: 11-00-90-001A
Date: December 20, 2012
Subject: Global Information for GM dexos 1(TM) and dexos 2(TM) Engine Oil Specifications, Licensed Brands, and Service Fill
Models:
2013 Cadillac ATS AWD V6-3.6L 53
2013 and Prior GM Passenger Cars and Trucks
Excluding All Vehicles Equipped with Duramax(TM) Diesel Engines
Excluding the Corvette Engines Built at Wixom - RPO LS7 and LS9 for the Z06 and ZR1
Excluding the Corvette Engine Built at Wixom - RPO LS3 for the Grand Sport Coupe with Manual Transmission
Supercede:
This bulletin is being revised to add model year 2013 vehicles, update the Subject text, exclude Corvette engines built at Wixom, Michigan as
identified in the Models section and add a section for Corvette Engines Built at Wixom Requiring the Use of Mobil 1(TM) Oil. Please discard
Corporate Bulletin Number 11-00-90-001 (Section 00 - General Information).
GM dexos 1(TM) Information Center Website
Refer to the following General Motors website for dexos 1(TM) information about the different licensed brands that are currently available:
http://www.gmdexos.com
GM dexos 1(TM) Engine Oil Trademark and Icons
The dexos(TM) specification and trademarks are exclusive to General Motors, LLC.
Only those oils displaying the dexos(TM) trademark and icon on the front label meet the demanding performance requirements and stringent quality
standards set forth in the dexos(TM) specification.
Look on the front label for any of the logos shown above to identify an authorized, licensed dexos 1(TM) engine oil.
GM dexos 1(TM) Engine Oil Specification
Important
General Motors dexos 1(TM) engine oil specification replaces the previous General Motors specifications GM6094M, GM4718M and
GM-LL-A-025 for most GM gasoline engines.The oil specified for use in GM passenger cars and trucks, PRIOR to the 2011 model year
remains acceptable for those previous vehicles. However, dexos 1(TM) is backward compatible and can be used in those older vehicles.
In North America, starting with the 2011 model year, GM introduced dexos 1(TM) certified engine oil as a factory fill and service fill for gasoline
engines. The reasons for the new engine oil specification are as follows:
- To meet environmental goals such as increasing fuel efficiency and reducing engine emissions.
- To promote long engine life.
- To minimize the number of engine oil changes in order to help meet the goal of lessening the industry's overall dependence on crude oil.
dexos 1(TM) is a GM-developed engine oil specification that has been designed to provide the following benefits:
- Further improve fuel economy, to meet future corporate average fuel economy (CAFE) requirements and fuel economy retention by allowing
the oil to maintain its fuel economy benefits throughout the life of the oil.
- More robust formulations for added engine protection and aeration performance.
- Support the GM Oil Life System, thereby minimizing the replacement of engine oil, before its life has been depleted.
- Reduce the duplication of requirements for a large number of internal GM engine oil specifications.
2013 Cadillac ATS AWD V6-3.6L 54
Corvette Engines Built at Wixom That Require the Use of Mobil 1(TM) Oil
The following Corvette engines built at Wixom, Michigan are equipped with an OEM oil fill cap that identifies Mobil 1(TM), SAE 5W-30 as the
engine oil that is required to be used in these engines.
- Corvette Engines Built at Wixom - RPO LS7 and LS9 for the Z06 and ZR1
- Corvette Engine Built at Wixom - RPO LS3 for the Grand Sport Coupe with Manual Transmission
International Lubricants Standardization and Approval Committee (ILSAC)
GF-5 Standard
In addition to GM dexos 1(TM), a new International Lubricants Standardization and Approval Committee (ILSAC) standard called GF-5, was
introduced in October 2010.
- There will be a corresponding API category, called: SN Resource Conserving. The current GF-4 standard was put in place in 2004 and
became obsolete in October 2011. Similar to dexos 1(TM), the GF-5 standard will use a new fuel economy test, Sequence VID, which
demands a statistically significant increase in fuel economy versus the Sequence VIB test that was used for GF-4.
- It is expected that all dexos 1(TM) approved oils will be capable of meeting the GF-5 standard. However, not all GF-5 engine oils will be
capable of meeting the dexos 1(TM) specification.
- Like dexos(TM) the new ILSAC GF-5 standard will call for more sophisticated additives. The API will begin licensing marketers during
October 2010, to produce and distribute GF-5 certified products, which are expected to include SAE 0W-20, 0W-30, 5W-20, 5W-30 and
10W-30 oils.
Corporate Average Fuel Economy (CAFE) Requirements Effect on Fuel Economy
Since CAFE standards were first introduced in 1974, the fuel economy of cars has more than doubled, while the fuel economy of light trucks has
increased by more than 50 percent. Proposed CAFE standards call for a continuation of increased fuel economy in new cars and trucks. To meet
these future requirements, all aspects of vehicle operation are being looked at more critically than ever before.
New technology being introduced in GM vehicles designed to increase vehicle efficiency and fuel economy include direct injection, cam phasing,
turbocharging and active fuel management (AFM). The demands of these new technologies on engine oil also are taken into consideration when
determining new oil specifications. AFM for example can help to achieve improved fuel economy. However alternately deactivating and activating
the cylinders by not allowing the intake and exhaust valves to open contributes to additional stress on the engine oil.
Another industry trend for meeting tough fuel economy mandates has been a shift toward lower viscosity oils.
dexos 1(TM) will eventually be offered in several viscosity grades in accordance with engine needs: SAE 0W-20, 5W-20, 0W-30 and 5W-30.
Using the right viscosity grade oil is critical for proper engine performance. Always refer to the Maintenance section of a vehicle Owner Manual for
the proper viscosity grade for the engine being serviced.
GM Oil Life System in Conjunction With dexos(TM) Supports Extended Oil Change Intervals
To help conserve oil while maintaining engine protection, many GM vehicles are equipped with the GM Oil Life System. This system can provide
oil change intervals that exceed the traditional 3,000 mile (4,830 km) recommendation.
The dexos(TM) specification, with its requirements for improved oil robustness, compliments the GM Oil Life System by supporting extended oil
change intervals over the lifetime of a vehicle.
If all GM customers with GM Oil Life System equipped vehicles would use the system as intended, GM estimates that more than 100 million gallons
of oil could be saved annually.
2013 Cadillac ATS AWD V6-3.6L 55
GM dexos 2(TM) Information Center Website
Refer to the following General Motors website for dexos 2(TM) information about the different licensed brands that are currently available:
http://www.gmdexos.com
GM dexos 2(TM) Engine Oil Trademark and Icons
The dexos(TM) specification and trademarks are exclusive to General Motors, LLC.
Only those oils displaying the dexos(TM) trademark and icon on the front label meet the demanding performance requirements and stringent quality
standards set forth in the dexos(TM) specification.
Look on the front label for any of the logos shown above to identify an authorized, licensed dexos 2(TM) engine oil.
GM dexos 2(TM) Engine Oil Specification
- dexos 2(TM) is approved and recommended by GM for use in Europe starting in model year 2010 vehicles, regardless of where the vehicle
was manufactured.
- dexos 2(TM) is the recommended service fill oil for European gasoline engines.
Important
The Duramax(TM) diesel engine is the exception and requires lubricants meeting specification CJ-4.
- dexos 2(TM) is the recommended service fill oil for European light-duty diesel engines and replaces GM-LL-B-025 and GM-LL-A-025.
- dexos 2(TM) protects diesel engines from harmful soot deposits and is designed with limits on certain chemical components to prolong
catalyst life and protect expensive emission reduction systems. It is a robust oil, resisting degradation between oil changes and maintaining
optimum performance longer.
The dexos(TM) Specification and Trademarks are Exclusive to General Motors, LLC.
Mobil 1(TM) is a Trademark of Exxon Mobil Corporation
Disclaimer
Cadillac ATS AWD V6-3.6L Technical Problem # 13003 Date: 130130
Campaign - Auto. Radio Volume Increase/Buttons Inoperative
SERVICE UPDATE
Bulletin No.: 13003
Date: January 30, 2013
2013 Cadillac ATS AWD V6-3.6L 56
Subject: 13003 Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not
Operating as Designed Expires January 31, 2014
Models:
2013 Cadillac ATS, SRX, XTS
This service update involves vehicles in dealer inventory only and will expire January 31, 2014.
Purpose
This bulletin provides a service procedure to install a ground wire and then run a diagnostic procedure to verify the integrity of the indium tin oxide
(ITO) sensing of the radio control assembly on certain 2013 model year Cadillac ATS, SRX, and XTS vehicles. If the diagnostic procedure
determines a concern with the ITO sensing, dealers are to replace the radio control assembly. Customers may comment that the radio volume
increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles.
Customers may also comment that the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio
control assembly may not work.
This service procedure should be completed on involved vehicles currently in dealership inventory as soon as possible but no later than
January 31, 2014, at which time this bulletin will expire.
Vehicles Involved
All involved vehicles are identified by VIN in the Global Warranty Management System - Investigate Vehicle History Application. Dealership
technicians should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to
routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the
"Service" tab in GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin.
Parts Information
Jumper kits required to complete this service update are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please
refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
US/CN: In the event that the radio control assembly requires replacement, they are to be obtained from your local GM Authorized Electronic Service
Center. Do not order parts from General Motors Customer Care and Aftersales (GMCC&A).
Export: In the event that the radio control assembly requires replacement, they are to be obtained using normal ordering procedures.
Service Procedure
1. With the car running, open the radio control assembly bin door.
2. Leave the bin door open and turn off the vehicle.
2013 Cadillac ATS AWD V6-3.6L 57
3. Locate the instrument panel fuse block and remove the following fuse. Refer to the Owner Manual for fuse location information.
- Cadillac ATS - Fuse 13, Cluster/HUD/ICS/Steering Wheel Controls
- Cadillac XTS - Fuse 5, Infotainment and Center Stack Displays, Head-up Display, Instrument Cluster, Rear Seat Entertainment
- Cadillac SRX - DISPLY fuse, Display
4. Remove and retain the 5 screws on the black cover on the back of the bin door. Remove and retain the cover.
5. Locate the 7 pin connector header (1) inside the bin door as indicated.
6. Install Ground Jumper "C" wire. Refer to illustration. Ensure connector is carefully seated in a perpendicular fashion so pins do not bend.
2013 Cadillac ATS AWD V6-3.6L 58
7. Locate and remove the passenger side haptic spring screw (2). Discard screw.
8. Place the ring terminal under the flat washer of new screw. Install new screw w/ ring terminal in same hole (2). Ensure the wire and terminal is
oriented as shown. Tighten screw to 0.5 Nm (5 lb-in).
9. Reposition the bin back cover and reinstall using the fasteners from Step 4. Torque to tightness but do not strip.
10. Reinstall the fuse removed in Step 3. Start the car and close the bin door.
11. Turn the engine off.
Note
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service
procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for
reprogramming, ensure that is updated with the latest software version. Use TIS2WEB on or after 01/31/13 to obtain the calibration. If you
cannot access the calibration, call the Techline Customer Support Center and it will be provided.For step-by-step programming instructions,
please refer to SI and the Techline Information System (TIS) terminal.
12. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an
approved Midtronics(R) PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery
voltage during programming.
Note
Keep the module lower panel bin door closed during the programming event and diagnostic trouble code (DTC) query in GDS2. Ensure the
bin door is closed while performing steps 13-19. During the programming event, the illumination status of the module lower panel buttons may
change while the diagnostic is running. It is normal to see the illumination status change while the diagnostic is running. Technicians should
only use the output of the GDS2 DTC query to determine if the radio control assembly requires replacement.
13. Reprogram the Radio/HVAC Control Module. Refer to SI and Service Programming System (SPS) documentation for programming
instructions.
1. Connect the MDI to the vehicle.
2. Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.
3. Select A20 Radio/HVAC Controls -- Programming from the Supported Controllers screen.
2013 Cadillac ATS AWD V6-3.6L 59
4. Follow the on-screen instructions.
Note
Wait 2 minutes AFTER the programming event has been completed BEFORE clearing diagnostic trouble codes (DTCs).
14. Clear all DTCs.
15. Start the vehicle and confirm that there are no messages on the driver information center display or any telltales illuminated.
16. Turn off the engine and put the ignition in the RUN position, engine off.
17. Using GDS2, navigate to the DTC Display screen. From GDS2: Diagnostics>Module Diagnostics>Radio/HVAC Controls>Diagnostic
Trouble Codes (DTC)>DTC Display.
Note
: Do NOT touch the button bank while the DTC Request is active to avoid a potential false reporting of ITO sensor failure.
18. The following screen will appear when you have reached the DTC Display screen. The DTC query is in process when you see the "Requesting
DTCs" (1) Message.
Note
It may take up to one minute for the DTC query to finish.
19. Select enter and wait for the DTC query to finish. A "No DTCs Stored" (1) and "0 DTC count" (2) message will appear in the center and
upper right hand corner of the screen if no DTCs are present. A DTC count 1 message will appear if a DTC is present.
- If no DTCs have been set, proceed to step 20.
- If DTC 101E.41 is set, reprogram the radio control assembly. Refer to Step 12.
- If DTC 101D.3B is set, replace the radio control assembly. Refer to Radio Control Assembly Replacement in SI. Proceed to step 20 after
2013 Cadillac ATS AWD V6-3.6L 60
replacing the radio control assembly.
20. Perform an outside air temperature (OAT) update in GDS2 by selecting Ambient Air Temperature Instant Update in the Control Functions
menu for Instrument Cluster to verify the OAT is accurate.
21. Turn the ignition to the OFF position. Confirm the vehicle has entered sleep mode. Allow 20 seconds to elapse and ensure all lighting has
turned off BEFORE turning the ignition to the RUN position, engine off.
22. Confirm radio control assembly operation by testing all radio control assembly lower panel buttons. Repeat steps 21 and 22 two times.
Warranty Transaction Information
Submit a transaction using the table below.
* The labor time shown includes 0.2 hours ESC administrative allowance.
** Submit the $25.00 ESC net item in administrative allowance field.
*** In the event that a mobile service is provided at the dealership, the R&R labour time and the $25.00 net amount are NOT to be claimed;
however, the 0.2 hour administrative allowance is claimed once per warranty repair/exchange.
Dealer Program Responsibility
Dealers must take the steps necessary to ensure that the service update correction has been made to all involved vehicles in dealer inventory before
selling or dealer-trading the vehicle, but no later than January 31, 2014.
Disclaimer
Engine - GM dexos 1(R) and dexos 2(R) Oil Specifications/Info.
INFORMATION
Bulletin No.: 11-00-90-001A
Date: December 20, 2012
Subject: Global Information for GM dexos 1(TM) and dexos 2(TM) Engine Oil Specifications, Licensed Brands, and Service Fill
Models:
2013 Cadillac ATS AWD V6-3.6L 53
2013 and Prior GM Passenger Cars and Trucks
Excluding All Vehicles Equipped with Duramax(TM) Diesel Engines
Excluding the Corvette Engines Built at Wixom - RPO LS7 and LS9 for the Z06 and ZR1
Excluding the Corvette Engine Built at Wixom - RPO LS3 for the Grand Sport Coupe with Manual Transmission
Supercede:
This bulletin is being revised to add model year 2013 vehicles, update the Subject text, exclude Corvette engines built at Wixom, Michigan as
identified in the Models section and add a section for Corvette Engines Built at Wixom Requiring the Use of Mobil 1(TM) Oil. Please discard
Corporate Bulletin Number 11-00-90-001 (Section 00 - General Information).
GM dexos 1(TM) Information Center Website
Refer to the following General Motors website for dexos 1(TM) information about the different licensed brands that are currently available:
http://www.gmdexos.com
GM dexos 1(TM) Engine Oil Trademark and Icons
The dexos(TM) specification and trademarks are exclusive to General Motors, LLC.
Only those oils displaying the dexos(TM) trademark and icon on the front label meet the demanding performance requirements and stringent quality
standards set forth in the dexos(TM) specification.
Look on the front label for any of the logos shown above to identify an authorized, licensed dexos 1(TM) engine oil.
GM dexos 1(TM) Engine Oil Specification
Important
General Motors dexos 1(TM) engine oil specification replaces the previous General Motors specifications GM6094M, GM4718M and
GM-LL-A-025 for most GM gasoline engines.The oil specified for use in GM passenger cars and trucks, PRIOR to the 2011 model year
remains acceptable for those previous vehicles. However, dexos 1(TM) is backward compatible and can be used in those older vehicles.
In North America, starting with the 2011 model year, GM introduced dexos 1(TM) certified engine oil as a factory fill and service fill for gasoline
engines. The reasons for the new engine oil specification are as follows:
- To meet environmental goals such as increasing fuel efficiency and reducing engine emissions.
- To promote long engine life.
- To minimize the number of engine oil changes in order to help meet the goal of lessening the industry's overall dependence on crude oil.
dexos 1(TM) is a GM-developed engine oil specification that has been designed to provide the following benefits:
- Further improve fuel economy, to meet future corporate average fuel economy (CAFE) requirements and fuel economy retention by allowing
the oil to maintain its fuel economy benefits throughout the life of the oil.
- More robust formulations for added engine protection and aeration performance.
- Support the GM Oil Life System, thereby minimizing the replacement of engine oil, before its life has been depleted.
- Reduce the duplication of requirements for a large number of internal GM engine oil specifications.
2013 Cadillac ATS AWD V6-3.6L 54
Corvette Engines Built at Wixom That Require the Use of Mobil 1(TM) Oil
The following Corvette engines built at Wixom, Michigan are equipped with an OEM oil fill cap that identifies Mobil 1(TM), SAE 5W-30 as the
engine oil that is required to be used in these engines.
- Corvette Engines Built at Wixom - RPO LS7 and LS9 for the Z06 and ZR1
- Corvette Engine Built at Wixom - RPO LS3 for the Grand Sport Coupe with Manual Transmission
International Lubricants Standardization and Approval Committee (ILSAC)
GF-5 Standard
In addition to GM dexos 1(TM), a new International Lubricants Standardization and Approval Committee (ILSAC) standard called GF-5, was
introduced in October 2010.
- There will be a corresponding API category, called: SN Resource Conserving. The current GF-4 standard was put in place in 2004 and
became obsolete in October 2011. Similar to dexos 1(TM), the GF-5 standard will use a new fuel economy test, Sequence VID, which
demands a statistically significant increase in fuel economy versus the Sequence VIB test that was used for GF-4.
- It is expected that all dexos 1(TM) approved oils will be capable of meeting the GF-5 standard. However, not all GF-5 engine oils will be
capable of meeting the dexos 1(TM) specification.
- Like dexos(TM) the new ILSAC GF-5 standard will call for more sophisticated additives. The API will begin licensing marketers during
October 2010, to produce and distribute GF-5 certified products, which are expected to include SAE 0W-20, 0W-30, 5W-20, 5W-30 and
10W-30 oils.
Corporate Average Fuel Economy (CAFE) Requirements Effect on Fuel Economy
Since CAFE standards were first introduced in 1974, the fuel economy of cars has more than doubled, while the fuel economy of light trucks has
increased by more than 50 percent. Proposed CAFE standards call for a continuation of increased fuel economy in new cars and trucks. To meet
these future requirements, all aspects of vehicle operation are being looked at more critically than ever before.
New technology being introduced in GM vehicles designed to increase vehicle efficiency and fuel economy include direct injection, cam phasing,
turbocharging and active fuel management (AFM). The demands of these new technologies on engine oil also are taken into consideration when
determining new oil specifications. AFM for example can help to achieve improved fuel economy. However alternately deactivating and activating
the cylinders by not allowing the intake and exhaust valves to open contributes to additional stress on the engine oil.
Another industry trend for meeting tough fuel economy mandates has been a shift toward lower viscosity oils.
dexos 1(TM) will eventually be offered in several viscosity grades in accordance with engine needs: SAE 0W-20, 5W-20, 0W-30 and 5W-30.
Using the right viscosity grade oil is critical for proper engine performance. Always refer to the Maintenance section of a vehicle Owner Manual for
the proper viscosity grade for the engine being serviced.
GM Oil Life System in Conjunction With dexos(TM) Supports Extended Oil Change Intervals
To help conserve oil while maintaining engine protection, many GM vehicles are equipped with the GM Oil Life System. This system can provide
oil change intervals that exceed the traditional 3,000 mile (4,830 km) recommendation.
The dexos(TM) specification, with its requirements for improved oil robustness, compliments the GM Oil Life System by supporting extended oil
change intervals over the lifetime of a vehicle.
If all GM customers with GM Oil Life System equipped vehicles would use the system as intended, GM estimates that more than 100 million gallons
of oil could be saved annually.
2013 Cadillac ATS AWD V6-3.6L 55
GM dexos 2(TM) Information Center Website
Refer to the following General Motors website for dexos 2(TM) information about the different licensed brands that are currently available:
http://www.gmdexos.com
GM dexos 2(TM) Engine Oil Trademark and Icons
The dexos(TM) specification and trademarks are exclusive to General Motors, LLC.
Only those oils displaying the dexos(TM) trademark and icon on the front label meet the demanding performance requirements and stringent quality
standards set forth in the dexos(TM) specification.
Look on the front label for any of the logos shown above to identify an authorized, licensed dexos 2(TM) engine oil.
GM dexos 2(TM) Engine Oil Specification
- dexos 2(TM) is approved and recommended by GM for use in Europe starting in model year 2010 vehicles, regardless of where the vehicle
was manufactured.
- dexos 2(TM) is the recommended service fill oil for European gasoline engines.
Important
The Duramax(TM) diesel engine is the exception and requires lubricants meeting specification CJ-4.
- dexos 2(TM) is the recommended service fill oil for European light-duty diesel engines and replaces GM-LL-B-025 and GM-LL-A-025.
- dexos 2(TM) protects diesel engines from harmful soot deposits and is designed with limits on certain chemical components to prolong
catalyst life and protect expensive emission reduction systems. It is a robust oil, resisting degradation between oil changes and maintaining
optimum performance longer.
The dexos(TM) Specification and Trademarks are Exclusive to General Motors, LLC.
Mobil 1(TM) is a Trademark of Exxon Mobil Corporation
Disclaimer
Cadillac ATS AWD V6-3.6L Technical Problem # 13003 Date: 130130
Campaign - Auto. Radio Volume Increase/Buttons Inoperative
SERVICE UPDATE
Bulletin No.: 13003
Date: January 30, 2013
2013 Cadillac ATS AWD V6-3.6L 56
Subject: 13003 Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not
Operating as Designed Expires January 31, 2014
Models:
2013 Cadillac ATS, SRX, XTS
This service update involves vehicles in dealer inventory only and will expire January 31, 2014.
Purpose
This bulletin provides a service procedure to install a ground wire and then run a diagnostic procedure to verify the integrity of the indium tin oxide
(ITO) sensing of the radio control assembly on certain 2013 model year Cadillac ATS, SRX, and XTS vehicles. If the diagnostic procedure
determines a concern with the ITO sensing, dealers are to replace the radio control assembly. Customers may comment that the radio volume
increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles.
Customers may also comment that the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio
control assembly may not work.
This service procedure should be completed on involved vehicles currently in dealership inventory as soon as possible but no later than
January 31, 2014, at which time this bulletin will expire.
Vehicles Involved
All involved vehicles are identified by VIN in the Global Warranty Management System - Investigate Vehicle History Application. Dealership
technicians should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to
routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the
"Service" tab in GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin.
Parts Information
Jumper kits required to complete this service update are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please
refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
US/CN: In the event that the radio control assembly requires replacement, they are to be obtained from your local GM Authorized Electronic Service
Center. Do not order parts from General Motors Customer Care and Aftersales (GMCC&A).
Export: In the event that the radio control assembly requires replacement, they are to be obtained using normal ordering procedures.
Service Procedure
1. With the car running, open the radio control assembly bin door.
2. Leave the bin door open and turn off the vehicle.
2013 Cadillac ATS AWD V6-3.6L 57
3. Locate the instrument panel fuse block and remove the following fuse. Refer to the Owner Manual for fuse location information.
- Cadillac ATS - Fuse 13, Cluster/HUD/ICS/Steering Wheel Controls
- Cadillac XTS - Fuse 5, Infotainment and Center Stack Displays, Head-up Display, Instrument Cluster, Rear Seat Entertainment
- Cadillac SRX - DISPLY fuse, Display
4. Remove and retain the 5 screws on the black cover on the back of the bin door. Remove and retain the cover.
5. Locate the 7 pin connector header (1) inside the bin door as indicated.
6. Install Ground Jumper "C" wire. Refer to illustration. Ensure connector is carefully seated in a perpendicular fashion so pins do not bend.
2013 Cadillac ATS AWD V6-3.6L 58
7. Locate and remove the passenger side haptic spring screw (2). Discard screw.
8. Place the ring terminal under the flat washer of new screw. Install new screw w/ ring terminal in same hole (2). Ensure the wire and terminal is
oriented as shown. Tighten screw to 0.5 Nm (5 lb-in).
9. Reposition the bin back cover and reinstall using the fasteners from Step 4. Torque to tightness but do not strip.
10. Reinstall the fuse removed in Step 3. Start the car and close the bin door.
11. Turn the engine off.
Note
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service
procedure are programmed into control modules via a Multiple Diagnostic Interface (MDI) with the calibration update. When using a MDI for
reprogramming, ensure that is updated with the latest software version. Use TIS2WEB on or after 01/31/13 to obtain the calibration. If you
cannot access the calibration, call the Techline Customer Support Center and it will be provided.For step-by-step programming instructions,
please refer to SI and the Techline Information System (TIS) terminal.
12. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an
approved Midtronics(R) PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery
voltage during programming.
Note
Keep the module lower panel bin door closed during the programming event and diagnostic trouble code (DTC) query in GDS2. Ensure the
bin door is closed while performing steps 13-19. During the programming event, the illumination status of the module lower panel buttons may
change while the diagnostic is running. It is normal to see the illumination status change while the diagnostic is running. Technicians should
only use the output of the GDS2 DTC query to determine if the radio control assembly requires replacement.
13. Reprogram the Radio/HVAC Control Module. Refer to SI and Service Programming System (SPS) documentation for programming
instructions.
1. Connect the MDI to the vehicle.
2. Select J2534 MDI and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.
3. Select A20 Radio/HVAC Controls -- Programming from the Supported Controllers screen.
2013 Cadillac ATS AWD V6-3.6L 59
4. Follow the on-screen instructions.
Note
Wait 2 minutes AFTER the programming event has been completed BEFORE clearing diagnostic trouble codes (DTCs).
14. Clear all DTCs.
15. Start the vehicle and confirm that there are no messages on the driver information center display or any telltales illuminated.
16. Turn off the engine and put the ignition in the RUN position, engine off.
17. Using GDS2, navigate to the DTC Display screen. From GDS2: Diagnostics>Module Diagnostics>Radio/HVAC Controls>Diagnostic
Trouble Codes (DTC)>DTC Display.
Note
: Do NOT touch the button bank while the DTC Request is active to avoid a potential false reporting of ITO sensor failure.
18. The following screen will appear when you have reached the DTC Display screen. The DTC query is in process when you see the "Requesting
DTCs" (1) Message.
Note
It may take up to one minute for the DTC query to finish.
19. Select enter and wait for the DTC query to finish. A "No DTCs Stored" (1) and "0 DTC count" (2) message will appear in the center and
upper right hand corner of the screen if no DTCs are present. A DTC count 1 message will appear if a DTC is present.
- If no DTCs have been set, proceed to step 20.
- If DTC 101E.41 is set, reprogram the radio control assembly. Refer to Step 12.
- If DTC 101D.3B is set, replace the radio control assembly. Refer to Radio Control Assembly Replacement in SI. Proceed to step 20 after
2013 Cadillac ATS AWD V6-3.6L 60
replacing the radio control assembly.
20. Perform an outside air temperature (OAT) update in GDS2 by selecting Ambient Air Temperature Instant Update in the Control Functions
menu for Instrument Cluster to verify the OAT is accurate.
21. Turn the ignition to the OFF position. Confirm the vehicle has entered sleep mode. Allow 20 seconds to elapse and ensure all lighting has
turned off BEFORE turning the ignition to the RUN position, engine off.
22. Confirm radio control assembly operation by testing all radio control assembly lower panel buttons. Repeat steps 21 and 22 two times.
Warranty Transaction Information
Submit a transaction using the table below.
* The labor time shown includes 0.2 hours ESC administrative allowance.
** Submit the $25.00 ESC net item in administrative allowance field.
*** In the event that a mobile service is provided at the dealership, the R&R labour time and the $25.00 net amount are NOT to be claimed;
however, the 0.2 hour administrative allowance is claimed once per warranty repair/exchange.
Dealer Program Responsibility
Dealers must take the steps necessary to ensure that the service update correction has been made to all involved vehicles in dealer inventory before
selling or dealer-trading the vehicle, but no later than January 31, 2014.
Disclaimer
